Customer Testimonials

“I feel like I get personalized service from your agency and that you have our best interests at heart. About 1 1/2 years ago we had a house fire that started in the garage and caused extensive smoke damage throughout the house. I was prepared to do battle with the insurance company as others had done in similar circumstances. Thankfully, your agency set us up with Traveller’s Insurance and they were absolutely wonderful, I don’t have a single complaint about the way they handled our claim. You not only try to get us the best value for our needs, but you also make sure that the companies you represent are reliable. Thank you so much!”

Susan B., customer since 2017

“I love the quick responses and friendly disposition of the representatives. I feel like my friends work here and care about me and are always willing to help. Special recognition to Lea. She’s amazing.”

Stacey S., customer since 2018

“My family has been with Flury-Hinderks for as far back as I can remember, so it was a natural choice for my wife and I to ask them to handle our insurance when we bought our first home. Scott and Bill and the entire team have always been a delight to work with. They’re always easy to get in touch with and are proactive in making sure our policies are with the right carrier. We’ve been fortunate to have such great people looking out for us, and I highly recommend them to anyone I come across who’s looking for an insurance agent in Overland Park.”

Nick P., customer since 2006

“Immediately following my inquiry about auto, home and umbrella insurance Dan Dolan acted. Either that same day or at least the next he had quotes in all categories, And of significance these quotes both increased coverage [exception = umbrella] of my present insurance and at a considerably lesser cost. Needless-to-say I was pleased not only of the outcome but also for the professionalism and knowledge shown by Dan in answering any questions I might have had. And since ‘signing on’ with Flury-Hinderks he or one of his colleagues has updated me on any developments. I am very pleased with F-H.”

Customer since 2022

“Michelle Alexander provides the best customer service to me and my family. She is so professional and extremely knowledgeable. Very easy to talk to and makes you feel comfortable to ask questions we may have. We wouldn’t think of changing to a different company.”

Jody B., customer since 2016

“I’ve had such a great relationship experience with the team at Flury-Hinderks. They’re always very eager to help answer questions and provide guidance on my insurance questions.”

Customer since 2018

“We have always had great customer service from this agency. They have helped us countless times over the years. They are always quick to respond, friendly, efficient, and professional.”

Customer since 2016

“The group have been extremely responsive to all my inquiries, and very helpful in making sure we have the right companies and getting the best value for our dollars.”

Customer since 2017

“It’s the peace of mind that if I have to call the office, wether it’s for adding/deleting, once the call is over, it’s taken care of. I don’t think about it after that. Top quality professionals, just the kinda folks I like to do business with!”

Laureen M., customer since 2016

“Customer service is exceptional. Always get to speak with a live person. Truly feel like we’re not just a number but a valued client. Just received a call recently asking about any updates or changes with us in the last year so our insurance could adjust accordingly. Automated insurance companies don’t do this. I know my issues and needs will always be taken care of!.”

Deana S., customer since 2016

“They always answer my odd-ball and endless questions! I am a Girl Scout leader and there was a badge requirement about different types of insurance and I wanted to make sure I gave my Scouts correct information. F-H answered everything!”

Customer since 2016

“This insurance situation was unusual, but Dan was able to work through the complexities with expertise and efficiency. Thank you, Dan!”

Customer since 2021

“FH knows there stuff and provides superlative customer service. I’ve been a client for many years and they are as steady as it gets!”

Customer since 2016

“You go above and beyond to make sure that I have the insurance I need. I really appreciate all that you do.”

Patti G., customer since 2019

“Dan is so quick at responding and is always able to find an answer for me. EXCELLENT customer service!”

Customer since 2019

“No matter what we ask of the agency, they are prompt in their reply. We have had changes in our auto coverage over the years with the addition of drivers and vehicles. The agency is great in explaining how everything works and taking care of us.”

Customer since 2016

“We have used this company for 18 years. Anytime we’ve needed them we’ve received a quick response or action. Highly recommend.”

Customer since 2016

“Flury/Hinderks has always provided the best insurance at a price that other offer cannot beat. I have had all of my needs taken care of.”

Brian T., customer since 2016

“Dan Dolan is awesome to work with! He is always quick to respond and very helpful in making recommendations on our various insurance needs.”

Customer since 2017

“Someone always takes phone calls. I don’t have to run through an automated system to get to a “live” person. I appreciate that.”

Customer October 2021

“Flury-Hinderks Insurance Agency has been the friendliest and most trustworthy agency I have ever been with. I would highly recommend to anyone (and I do!).”

Kelli R. October 2021

“I will be happy too – You guys saved me a Bunch of Money and my Old insurance company – 25 plus years – has been begging me to come back – Won’t do it – You guys have been there when I needed you and it is Greatly approciated! You told me there would be no increases for the 1st couple of years and you have kept to that – But we have also had a Clean Record here – Thanks again – - S”

Stephen G., customer since 2019

“We love being able to call and talk to an agent. We work with an agency instead of buying insurance off the internet because we appreciate having an expert available to answer our questions. Flury Hinderks agents have always been wonderful about taking care of our needs, no matter how small. As our children have grown we’ve referred all of them for car, homeowners and rental insurance.”

Customer since 2016